Ballaugh Camping Limited – Terms and Conditions 2026

1 Updated Jan 26

Effective from January 2026

Ballaugh Camping Limited welcomes you to our family-friendly campsite in Ballaugh, Isle of Man. We ask that all visitors read and follow these Terms and Conditions to help ensure a safe, fair, and enjoyable stay for everyone.

For all queries, please contact: Ballaugh Camping Limited Email: info@ballaughcamping.com Phone: 07624 422994 Website: www.ballaughcamping.com

1. Bookings

All bookings must be made via ballaughcamping.com or by contacting our team directly.
All bookings are confirmed once payment has been received in full, unless otherwise stated for TT and Manx Grand Prix (MGP) periods.
Prices advertised on our website and social media will be honoured.
TT and MGP bookings open via public notice on our social media and website up to 12 months in advance.
Seasonal pitches are occasionally available and will be advertised online. Allocation of specific pitches is at Ballaugh Camping’s discretion and may be adjusted for operational reasons. These are only offered to Motorhomes/Caravans. No tents are allowed.
Bookings are per pitch or accommodation unit for the number of guests included in that package. Any additional guests must be confirmed in advance.
All guests under 21 must be accompanied by a responsible adult. Duke of Edinburgh participants must be supervised by a responsible school/club and confirmation from that school is required. We will not accept bookings from those under 21.

2. Arrival and Departure

Camping: Check-in from 1:00pm, check-out by 11:00am.
Glamping: Check-in from 3:00pm, check-out by 10:30am.
Early check-in or late check-out may be available by prior arrangement (fees may apply). Contact the team to discuss but they may not be able to advise until nearer your arrival date.
All guests must report to reception on arrival. If unattended, please call the on-duty number displayed at reception (+44 7624 422994)
Full payment is required before access to the site.
Guests will be allocated a pitch on arrival; Ballaugh Camping reserves the right to change pitch allocation if required.

3. Insurance and Security

All guests stay, park, and camp at their own risk.
You must have your own insurance for vehicles, equipment, and belongings.
Ballaugh Camping Limited is not responsible for damage or loss caused by weather, theft, vandalism, or events beyond our control.
We recommend guests arrange personal travel insurance to cover travel delays, cancellations, or losses.
The campsite operates 24-hour CCTV for safety and security.

4. Refund and Cancellation Policy

We understand plans can change and have updated our policy to be fair and simple.

Standard Bookings (Camping and Glamping): – Full refund: Cancel 60 days or more before arrival. – 50% refund: Cancel 30–59 days before arrival. – No refund: Cancel within 30 days of arrival. – Date changes may be offered once (subject to availability) with at least 14 days’ notice. 3 Updated Jan 26

TT and MGP Period Bookings: – Full refund: Cancel 6 months or more before the event. – 50% refund: Cancel 3–6 months before the event. – No refund: Cancel within 3 months of the event.

If Ballaugh Camping must cancel due to extreme weather or operational reasons, guests will be offered an alternative date of equal value. Refunds may be made at our discretion but are not guaranteed.

If an event outside of our control prevents travel or site operation (see Force Majeure below), bookings will be transferred to another available date.

All refunds will be less any transaction fees incurred via payment processors.

5. Payments

Payments are accepted via our website, bank transfer, PayPal, or cash by prior agreement. Sum Up is available at the site office.
No booking is confirmed until full payment is received.
Ballaugh Camping Limited reserves the right to cancel unconfirmed bookings.

6. Glamping Accommodation

Luxury Bell Tents: Fully furnished with beds, bedding, seating, tea/coffee facilities, BBQ, and firepit. Sleeps up to 4 people.
Babies in cots stay free (cots not provided).
One tent is dog-friendly (up to 2 well-behaved dogs).
Glamping Pod: Sleeps up to 4 people (double bed + sofa bed), includes kitchenette, shower, and toilet. Towels provided. Up to 2 small/medium dogs allowed by prior arrangement (£25 cleaning fee).
Please take care of the furnishings provided. Guests may be charged for significant damage or excessive cleaning.
Please be respectful of your neighbours. We ask that no loud music is played and no music after 10.00pm. Please switch off outside lights when not in use.
Visitors to the site are at the discretion of Ballaugh Camping and you must liaise with Ballaugh Camping Staff if you wish people to visit you at your bell tent/glamping pod.
Please do not move the fire pits, they are placed away from the tents etc for safety reasons. Any issues with the fires then please speak to the staff.

7. Campsite Rules

Our site is family-friendly, and we aim to provide a peaceful environment for everyone. Taking this into consideration, the following applies:

Behaviour: No aggressive, violent, or antisocial behaviour will be tolerated. Guests may be asked to leave immediately without refund.
Speed Limit: 10mph on all access roads.
Generators: Permitted between 7:30am and 9:00pm only.
Noise: Please keep noise to a minimum. As the campsite is within a peaceful village, we have a quiet time policy after 10.00pm. This includes no loud music and shouting. We also ask that all children return to their pitch/unit and refrain from any ball games/bike riding etc.
Fires and BBQs: Allowed only in raised firepits or BBQs a good height from the ground and fire mats are to be used. Must never be left unattended and must be extinguished by midnight. No open ground fires.
Gas Use: Gas appliances must only be used outdoors in well-ventilated areas.
Smoking: Not permitted in any building or glamping structure.
Children: Must be supervised by a responsible adult at all times. Ball games to be well away from other visitors and their campers/motorhomes/tents.
Dogs: Dogs are welcome free of charge on camping pitches. They must be kept under control, on a lead, and their waste disposed of properly. No dogs left unattended in vehicles or accommodation. Excessive barking will not be tolerated.
Waste: Use designated bins and chemical waste disposal points. Leave your pitch clean and tidy on departure. Recycling is available also which is located behind the bathroom block.

Damage: Any damage to Ballaugh Camping property or equipment must be reported immediately.

Wardens: Please listen to the wardens, who will advise on how to park within your allocated pitch. This is to ensure that sufficient space for fire regulations is given. Wardens are there for your safety.
Failure to comply with these rules may result in removal from the site without refund.

8. Permanent Pitches

Permanent or seasonal pitches will be advertised via our website and social media.
Vehicles and caravans must be secured when unoccupied, and electric hook-ups disconnected when not in use.

Unfortunately, we cannot grant season pitches to tents. Season pitch holders are allowed to use awnings when at their caravan but we ask that they are put away when you leave. They are not to remain up for over 2 weeks.
Guests will be asked to temporarily move vehicles to allow maintenance or grass cutting. The pitch is to remain neat and tidy and grass sufficiently cut. You will be asked to move the motorhome if the grass is dying underneath.
Ballaugh Camping must be informed if your unit will be unoccupied for over 24 hours. If your vehicle has an alarm, and you are not present, you must be available to turn the alarm off at short notice or have left the keys with the office.
The 2026 season will run from Friday 24th April to Monday 28th September 2026, or as otherwise published via our website and social media.

9. Liability and Force Majeure

Guests use the site and facilities entirely at their own risk.
Ballaugh Camping Limited will not be liable for loss, injury, or damage to persons or property except where directly caused by our proven negligence.
In the event of force majeure (including but not limited to severe weather, pandemics, government restrictions, or transport disruption), Ballaugh Camping Limited will not be liable for loss or refund obligations but will endeavour to offer an alternative stay date.

10. Data Protection and Privacy

Personal information (e.g. names, contact details, vehicle registrations) is collected solely for booking management, safety, and legal compliance.
Data is handled in line with Isle of Man data protection laws and is not shared with third parties except where legally required.
CCTV operates across the site for safety and security purposes.

11. Amendments and Governing Law

Ballaugh Camping Limited reserves the right to amend these Terms and Conditions at any time. The version applicable to your booking will be that published at the time of booking.
These Terms and Conditions are governed by the laws of the Isle of Man.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the Isle of Man courts.

Now all the serious stuff is out the way, we look forward to welcoming you to Ballaugh Campsite for a fun, relaxing, and memorable 2026 season.

The Ballaugh Camping Team